This website is operated by Cronch and Co. (GSTIN: 32BCXPA1095H1ZL, Udyam Registration: UDYAM-KL-02-0135263), a proprietorship run by Arjit Rakesh Sahai, selling small-batch chilli crisp and related food products under the "Cronch and Co." brand. By placing an order with us, you agree to the terms below.
Product prices are listed on the order form. For India-wide courier orders, shipping is calculated based on billed package weight and delivery zone, as shown at checkout. Shipping estimates shown before payment are estimates; the final amount is confirmed with you before your order is dispatched. See our Shipping & Delivery Policy for details.
Where online payment is enabled, payments are processed securely through Razorpay. We do not have access to or store your full card or bank details. For orders currently confirmed over WhatsApp, payment instructions will be shared with you directly during order confirmation.
We make every effort to accurately describe our products, including weights, ingredients, and packaging. Because these are handmade, small-batch food products, minor natural variation in appearance, texture, or fill weight may occur.
Please see our Refund & Cancellation Policy for full details on cancelling an order and what happens if something arrives damaged, spoiled, or incorrect.
To the extent permitted by law, Cronch and Co. is not liable for indirect or consequential loss arising from delays, courier handling, or circumstances beyond our reasonable control. Our liability for any order is limited to the value of that order.
These terms are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts of Kochi, Kerala.
Questions about these terms? Reach out: